PRIVACY POLICY

1. Thank You for Visiting Our Website

Welcome to Chateaudefere.com, the official website for Château de Fère Hôtel & Spa, a luxury hotel near Paris. We value your privacy and are committed to protecting your personal data in compliance with French law. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website. By using this website, you consent to the practices outlined in this policy.

2. Information Collection

We collect personal information only when you voluntarily provide it to us through our contact form. This information may include your name, email address, phone number, and any other details you choose to share in your message. While we do not intentionally collect data such as IP addresses, browser types, device information, or cookies, some third-party plugins or integrations on this website may do so. We are committed to protecting your privacy and have chosen tools that prioritize data security; however, for additional control, we recommend reviewing your device and browser’s privacy settings.

3. Legal Basis for Processing

The processing of your personal data provided through the contact form is based on our legitimate interest in addressing your inquiries and providing hotel services as requested.

4. Use of Information

Personal information you provide is used solely to respond to your inquiries and provide the requested services. We do not use your information for direct marketing or unsolicited contact. In some cases, we may retain this information for internal analytics, allowing us to improve our services and website experience. This information, however, is never used for direct solicitation or shared with third parties.

5. Information Sharing and Disclosure

We will not sell, lease, or share your personal data with third parties, except as required by French law. In compliance with applicable legal requirements, we may share information if it is necessary to protect our rights, comply with legal processes, or respond to lawful requests by public authorities.

6. Data Security and Storage

The personal data collected through our contact form—such as your name, email, and phone number—is securely stored only if you choose to share it with us. We prioritize data protection through regular assessments and implement appropriate measures to safeguard against unauthorized access, alteration, or disclosure.

7. User Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

  • The right to access, rectify, or delete your information.
  • The right to restrict or object to processing.
  • The right to data portability, allowing you to request a copy of your data in a structured format.

If you wish to exercise any of these rights, please contact us through our contact page, and we will respond promptly to your request.

8. Filing a Complaint

If you believe your data protection rights have been violated, you have the right to file a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés), the French data protection authority. You can visit their website at www.cnil.fr for more information.

9. Children's Privacy

Chateaudefere.com is designed solely to provide information about our hotel services and facilities and does not contain content or information that may be sensitive to children. This website is not directed at children, and we do not knowingly collect personal information from children.

10. Policy Changes

We reserve the right to modify this Privacy Policy to reflect changes in our practices or applicable legal requirements. When we make changes, we will update the date at the top of this policy and provide notification on our website for a limited time.

11. Contact Information

The data controller for Chateaudefere.com is Château de Fère Hôtel & Spa, ROUTE DE FISMES, 02130 Fere-en-Tardenois. If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us directly via our contact page.